Five9 Administrator

The Five9 Administrator is a software product developed by Five9. It is an essential tool for managing and configuring Five9 call center solutions. With this product, administrators can manage users, roles, permissions, queues, and other settings necessary for an efficient call center operation.

• Manage users: Add, remove, and update user profiles
• Manage roles: Assign roles to users and set role permissions
• Manage permissions: Control access to system features and modules
• Manage queues: Configure and manage call queues
• Monitor call center activity: View performance metrics and real-time data

The Five9 Administrator product provides a user-friendly interface for administrators to perform these tasks efficiently. It also includes tools for generating reports, analyzing metrics, and troubleshooting issues. The software is essential for companies looking to optimize their call center operations with Five9 solutions.